FAQ's

1. What products do you sell?

At Electronicade, we specialize in keyboards, mice, and headphones designed for gamers, professionals, and everyday users who want quality, comfort, and performance.

2. Do you ship worldwide?

Yes! 🌍 We offer worldwide shipping so you can enjoy our products no matter where you are located.

3. How long will my order take to arrive?

Delivery times vary by region:

  • United States & Canada: 7–12 business days

  • United Kingdom & Europe: 7–15 business days

  • Australia & New Zealand: 10–18 business days

  • Rest of the World: 10–20 business days

(Processing time of 1–3 business days is not included in these estimates.)

4. How do I track my order?

Once your order has shipped, you’ll receive an email with tracking details. You can use the link provided to track your package in real time.

5. What payment methods do you accept?

We accept all major payment methods, including credit/debit cards, PayPal, and other secure online payment gateways.

6. Will I need to pay customs or import duties?

Some international orders may be subject to customs fees, import duties, or taxes, depending on your country’s regulations. These charges are the responsibility of the customer.

7. What if my order is delayed?

While most orders arrive on time, delays can happen due to customs, weather, or carrier issues. If your package is taking longer than expected, please reach out to us at electronicade90@gmail.com, and we’ll assist you right away.

8. What is your return policy?

We want you to love your purchase. If you’re not fully satisfied, you can request a return or exchange within our Returns & Refunds Policy guidelines. (Would you like me to write this policy for you too?)

9. Can I change or cancel my order after placing it?

If your order has not yet been processed or shipped, we may be able to update or cancel it. Contact us as soon as possible at electronicade90@gmail.com with your order details.

10. How can I contact customer support?

Our support team is always here to help! Reach us anytime at electronicade90@gmail.com and we’ll get back to you as quickly as possible.